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Terms and Conditions

Thank you for shopping at Neville’s Nest! These terms and conditions outline the rules and regulations for the use of our website and the purchase of products and services from our web store.

By accessing this website and/or making a purchase, you agree to accept these terms and conditions. Please read them carefully.

1. Products and Services

  • Our web store offers a variety of guinea pig-related products, such as food bowls, hay racks, etc. We also provide services in person at Neville’s Nest when an appointment is booked with our team.

2. Payment, Shipping, and Returns

  • Payment for products purchased through our online store is accepted via all major credit and debit cards.
  • Shipping information is provided on our delivery page (link: [Delivery Page]). Please review this information before making a purchase.
  • Returns are accepted within 30 days of purchase if the items are in their original condition and unopened. We do not accept returns on any personalised products.
  • Return postage/shipping is the responsibility of the customer unless the item is faulty/defective or damaged during transit by the courier.

3. Limitation of Liability

  • Neville’s Nest shall not be liable for any indirect, consequential, or incidental damages arising out of or in connection with the use of our website or the purchase of products and services, including but not limited to loss of profits, loss of data, or loss of business opportunities.
  • In no event shall Neville’s Nest’s total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you, if any, for the products or services purchased from our web store.
  • Nothing in these terms and conditions shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability which cannot be excluded or limited under applicable law.

4. Privacy Policy

  • Our privacy policy is outlined on its own page. You can view our privacy policy [here] (link: Privacy Policy).

5. Contact Information

6. Modifications

  • Neville’s Nest reserves the right to revise these terms and conditions at any time without prior notice. By using this website or making a purchase after any such changes, you agree to be bound by the revised terms and conditions.

7. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of England and Wales.